Frequently Asked Questions

Everything you need to know about shopping with Augment Wheel Company.

What is the typical shipping time for my order?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange for a different size or style.

How do I ensure I am choosing the correct size?

Each product page features a detailed size guide. We recommend measuring a similar item from your wardrobe to compare against our specific garment dimensions for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Are your products ethically manufactured?

Quality and ethics are at our core. We partner exclusively with fair-trade certified factories that prioritize sustainable materials and provide safe working conditions for all employees.

How can I track the status of my shipment?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.